Terms and Conditions and Privacy Policy

Privacy Policy

This privacy notice explains the personal data we collect by using the Stonyfield website and online shop and how we handle the data.

The data controller is Stonyfield Wine.  Only some of your personal data (name, address, phone number and email address) will be shared with our delivery partner, Vintners, in order to deliver your order via Parcel Force.

We may use your email address to contact you about future wine stocks or if any problems or issues arise with your order.

The data is stored on our system.  You can ask us to delete it at any time.

If you have any questions, please email us at info@stonyfieldwine.co.uk

Terms and Conditions

All orders received are subject to acceptance by Stonyfield Wine. We reserve the right to reject any order without giving reasons. No contract to supply goods or services to you will come into existence unless we despatch goods or provide services to the purchaser or otherwise communicate to the purchaser our acceptance of an order.

Cancellations

Orders can be cancelled up to day before despatch, when a full refund will be credited. For on line purchases the customer has the right to cancel an order up to fourteen days after receipt of goods. Where this right is exercised you will be refunded the full amount minus any perishable goods which cannot be resold and any items which have been consumed or damaged as well as carriage charges incurred. All goods must be returned in good condition. We aim to provide the refund within seven days on receipt of returned goods, less any charges as stated above. Notification of cancellation must be in writing - letter or email.  Cost of return to be paid by the customer.

Checkout

Before placing your order, you should carefully read the Terms and Conditions. Please tick the box to confirm you have done this.

Confirmation of online order

Once your order has been placed, the summary order details will be displayed. You should print or save this page for your records.

Force Majeure

Whilst every effort will be made to meet customers’ demands, cancellations or variations may be necessary as a result of an Act of God, War, Strike, Lockout, Labour Dispute, Fire, Flood, Drought or other causes beyond the control of Stonyfield Wine. If an attempted delivery is not made within an acceptable time, then the customer may cancel the order. We suggest that this is over seven days for the UK mainland.

Payment Terms

We accept payment online by Visa, MasterCard and most debit cards. Please fill in your card details as required.

Reservation of Title

All goods remain the property of Stonyfield Wine until they have been paid for in full.

VAT (or equivalent) and Duty

These apply at the current rate at the time of invoicing.